Privacy Policy

Welcome to TheGymFaction (the “Website”) and TheGymFaction Mobile App (“App”) . We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when using our Website. By accessing and using thegymfaction.com, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect certain personal information from you when you use our Website and app. This information is necessary to provide you with a seamless and personalized experience. The types of information we may collect include:

– Name

– Email address

– Phone number

– Address

– Other user data required for app functionality

How We Use Your Information

We use the collected information to enhance your experience on the Website and to ensure the functionality of our app. This includes:

– Personalizing your experience on the Website and within the app.

– Providing you with information about our products, services, and updates related to your interests.

– Contacting you with important updates or changes to our services.

Payment Terms

• Subscription Fees
  The app offers a subscription plan for $10 USD for international users or 800 INR for Indian users, which covers 12 months of access plus an additional month for free.

• Payment Processing
  Payments are processed securely via our third-party payment processor. We do not store your credit card details on our servers.

• Non-Renewing Subscription
  Our subscription does not automatically renew. At the end of the subscription period, access to the subscription benefits will expire unless a new subscription is purchased. Users will not be charged automatically for renewal, and it is the responsibility of the user to re-subscribe if they wish to continue using the service.

Refund Policy

At TheGymFaction, we are committed to providing the best experience for our users. To give you peace of mind, we offer a 15-Day Refund or Money-Back Guarantee for your subscription. Please read the terms and conditions carefully:

Eligibility for Refund

1. Timeframe: Refund requests must be submitted within 15 days from the date of subscription purchase.
2. Conditions:
   • Refunds are applicable only for first-time subscriptions. Renewals and previously refunded subscriptions are not eligible.
   • The refund request must be based on valid reasons, such as technical issues or dissatisfaction with app performance.

How to Request a Refund

1. Contact Support: Email us at [support email] or use the Contact Support feature in the app to initiate a refund request.
2. Provide Details: Include your subscription receipt, account information, and a brief explanation for the refund request.
3. Review Process: Our team will review your request and notify you of the decision within 3-5 business days.
4. Refund Processing: Approved refunds will be processed to the original payment method within 7-10 business days.

Data Sharing and Third Parties

We want to assure you that your personal information is treated with utmost care. We do not share your data with any third parties for marketing or advertising purposes.

Cookies and Tracking

Cookies are small files that are stored on your device when you visit our Website. They enhance your browsing experience by remembering your preferences and providing personalized content. We use cookies on our Website, but they are optional, and you can choose to disable them in your browser settings.

Ads

We do not display any advertisements on our Website. Our focus is solely on providing you with valuable content and a seamless user experience.

User Rights

You have the right to request access to, correction of, or deletion of your personal information that we hold. You can also request the cessation of communication from us at any time. To exercise any of these rights, please contact us at hdtank77@gmail.com.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please feel free to contact us at

•  

  • Email: contactus@thegymfaction.com
  • Phone: +91 90199 68408

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our Website, and the effective date will indicate when the changes take effect.

Thank you for trusting thegymfaction.com with your personal information. We are committed to providing you with a secure and rewarding experience.